FAQs
Are there any ongoing monitoring costs?
No! there are currently no ongoing monitoring costs for the AlertCare watch.
How does the AlertCare Watch keep me safe?
The AlertCare Watch is designed to provide round-the-clock safety for seniors. It includes features such as an SOS button for instant emergency alerts, GPS tracking for real-time location monitoring, fall detection that automatically notifies help if a fall is detected, and two-way communication for direct contact with a response team or loved ones.
Is the AlertCare Watch easy to use?
Absolutely! The AlertCare Watch is designed with simplicity in mind. Its large, easy-to-read display and intuitive interface make it user-friendly, even for those who are not tech-savvy. Setup is straightforward, with step-by-step instructions included.
How does fall detection work?
The watch uses advanced sensors to detect sudden movements or impacts that may indicate a fall. If a fall is detected, the watch will automatically alert the monitoring team, who can assess the situation and send help if necessary.
How long does the battery last, and how do I charge it?
The AlertCare Watch has a battery life of up to 100 hours, depending on usage. Charging is simple—just place the watch on the included charging dock or use the provided cable. A low-battery notification ensures you’ll always know when it’s time to recharge.
Can family members track my location?
Yes, authorized family members can access your real-time location through the companion app. This feature is especially useful for caregivers to ensure the safety of their loved ones.
What happens when I press the SOS button?
Pressing the SOS button immediately connects you to a professional monitoring team. They will assess your situation, communicate with you directly via the watch, and send help or contact your emergency contacts as needed.
Can I wear my Health Monitor Watch while traveling?
Yes! The Health Alert Watch is designed to keep you safe no matter where you go, with reliable 4G connectivity and GPS tracking that works nationwide. So whether you're visiting family or exploring a new city, your bracelet has you covered.
Does the watch include a medication reminder feature?
Yes, the AlertCare Watch has a built-in medication reminder system. You can set up reminders through the companion app, ensuring you never miss a dose.
Is there a warranty or return policy for the watch?
Yes, the AlertCare Watch comes with a 12-month warranty covering manufacturing defects. If you experience any issues, our support team is available to assist. Additionally, we offer a 30-day satisfaction guarantee—if you’re not completely satisfied, you can return the product for a refund (terms and conditions apply).